Forgot User ID

Complete the validation requirements and we will send your User ID via text or phone call.

Forgot Password

Complete the validation requirements and we will send a temporary password via text or phone call.

New User Enrollment

Enter your Account Number as your User ID and your 8-digit Access Code (created at account opening) as your initial password.

Help

• Chat with a live agent Monday - Friday 9am - 8pm
• Email us directly at oncusupport@onenevada.org
• Call our Member Service Center at 800-388-3000
• Visit a local branch for assistance